Accounts Receivable Follow-Up

Turn Outstanding Balances into Collected Revenue

Unworked A/R slows cash flow, increases write-offs, and leaves earned revenue sitting with payers. Magnolia follows up, investigates, and recovers outstanding balances so your organization gets paid faster.

Where Revenue Gets Stuck

Many unpaid balances are not denied claims—they are claims that were never properly followed up on.

Aging unpaid claims

Works directly inside your daily operations, patients and partners notice no difference.

Pending payer reviews

Trained in medical terminology, insurance protocols, and EHR navigation from day one.

Untouched denials

Full front-office support at a fraction of in-house hiring costs, no benefits, no turnover, and no gaps.

Underpaid reimbursements

We adapt to your existing systems and workflows without a long setup or disruption period.

Unresolved patient balances

We adapt to your existing systems and workflows without a long setup or disruption period.

Recover Lost Revenue Already Sitting in Your System

Strengthen your revenue cycle with expert A/R recovery solutions designed to improve cash flow, reduce outstanding balances, and maximize collections.

1

Recover 25-30% of Legacy AR Within 90 Days

2

Focus on Aging Accounts Over 60 Days

3

Detailed Root Cause Analysis on Every Case

4

Dedicated Payer Follow-Up Teams

5

Contingency-Based Engagement Available

6

No Upfront Fees to Get Started

Proven at Scale

12-Month Historical Review

Millions Recovered Annually

Dedicated Recovery Teams

Legacy AR Specialists

Hospital and Physician Group Expertise

Performance-Based Model

Common A/R Challenges We Solve

Claims Stuck in Pending Status

Missing or Delayed Payments

Underpaid Reimbursements

Unworked Aging Balances

Payer Communication Delays

Revenue Lost to Follow-Up Gaps

Chart Audit

Documentation check

Code Accuracy

Proper coding

Our Recovery Process

Aging Analysis

We review accounts by age, payer, and balance, including 0–30, 31–60, 61–90, and 90+ day aging categories, to identify recovery opportunities and prioritize action.

AR Follow-Up

Our team actively follows up on Medicare, Medicaid, commercial insurance, and secondary payer claims through portals, calls, and escalations to keep reimbursement moving.

Root Cause Resolution

We identify and correct issues causing payment delays, including documentation gaps, authorization issues, coding discrepancies, and payer processing errors.

Underpayment Recovery

Payments are reviewed against contracted reimbursement rates, and any underpayments are identified, disputed, and recovered on your behalf.

High-Dollar Claim Escalation

Large-value claims get priority. They are handled quickly and escalated to speed up reimbursement. This helps reduce long-outstanding balances.

Write-Off Management

We review and monitor write-offs to reduce revenue leakage and ensure recoverable balances are not written off unnecessarily.

What We Follow Up On

Commercial Insurance Claims

Medicare & Medicaid Claims

Managed Care Plans

Workers' Compensation Claims

Patient Responsibility Balances

Underpaid Claims

Aging Accounts Receivable

98%

SUCCESS RATE

24h
INITIAL AUDIT

Your Revenue Is Worth Following Up On

Every outstanding balance represents revenue your organization has already earned. Magnolia Consulting Group helps ensure it doesn't stay outstanding longer than necessary.

Ready to Improve Collections

Let our team strengthen your A/R performance, reduce aging balances, and help keep your revenue cycle moving forward.

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Magnolia Consulting Group

Magnolia Consulting Group, Strengthening Healthcare Organizations. From Every Angle Performance-Driven Healthcare and Financial Solutions, Built Around Your Goals.